All blog posts
Curated lessons on engineering leadership, systems design, and the tools powering next-gen products.
Platform Engineering on Google Cloud: Building Paved Roads
Introduction Product teams are shipping faster than ever, yet every release still depends on fragile scripts, compliance checklists, and manual reviews. Pla...
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Shipping an AI Support Copilot Without Losing Customer Trust
AI pilots rarely fail because the model is incapable; they stall when teams cannot connect the model to a durable customer outcome. Here is the playbook I us...
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Building a Product Engineering Operating System
Modern product teams are expected to ship faster than ever while still taking bold bets on experience, reliability, and growth. The answer is not another fra...
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